Legal Framework

Data Controller: framecorestudio, Carrer de Rocafort 105, Barcelona, Eixample, España.

At framecorestudio, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and protect information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

2. How We Use Collected Information

framecorestudio may collect and use Users personal information for the following purposes: to improve customer service, to personalize user experience, to improve our Site, to process payments, to run a promotion, survey, or other Site feature, and to send periodic emails. We may use the email address to respond to their inquiries, questions, and other requests.

3. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

4. Your Rights

Under the GDPR, you have the right to access, rectify, or erase your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, please contact us at [email protected].

framecorestudio uses cookies to enhance your experience on our website. This Cookies Policy explains what cookies are, how we use them, and your rights regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2. How We Use Cookies

We use cookies for a number of different purposes. Some cookies are strictly necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the tracking of user activity for advertising purposes.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site.

At framecorestudio, we strive to ensure your satisfaction with our services. However, we understand that situations may arise where a refund is necessary.

1. Service Refunds

Refunds for services are evaluated on a case-by-case basis. If you are dissatisfied with a service provided, please contact us within 14 days of the service completion. Refunds may be partial or full depending on the stage of the project and the amount of work completed.

2. Product Refunds

If you have purchased a digital product from framecorestudio and are unsatisfied, you may request a refund within 30 days of purchase. Please provide your order number and a brief explanation for the refund request.

3. Processing Refunds

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

These Terms of Service govern your use of the website and services provided by framecorestudio, located at Carrer de Rocafort 105, Barcelona, Eixample, España.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Execution

framecorestudio will provide services as described in the project proposal or statement of work. We reserve the right to modify or discontinue any service at any time without prior notice.

3. Payment Terms

Payments for services are due as specified in the project proposal. Late payments may incur additional fees. All fees are non-refundable unless otherwise specified in the Refund Policy.

4. Intellectual Property

Upon full payment, the client will own the final deliverables produced by framecorestudio. framecorestudio retains the right to display the work in our portfolio and for marketing purposes.